Help & Support

We are offering you great service!

You got questions about our products, seek further informations or need support?
Are you looking for a certain product and won't find it?
You are considering a bigger order and wish to get an individual offer?

In this and all other cases, just get in touch with us. The best way to do this is to send us an E-Mail - most likely, you will have an answer during the following 24h.

Please send your request to service[at] or use our contact form.

Drain cleaning is a professional and tough handcraft - and thous should be done by a professional drain cleaner. Please do not use our hig-power drain cleaning machines, cables and tools at home without appropriate knowledge. You might damage your pipes. We have a "Do-It-Yourself" (DIY) section with some tools for handyman - these may also only be applied with certain knowledge to avoid damaging pipes, siphons or ceramic.

Your ROKA Store GmbH Team