• 100 days returns for unused items
  • Same day shipping when ordered by 1pm

Payment and Shipping

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Belgien, Niederlande, Luxemburg, Österreich, Dänemark, Lichtenstein, Frankreich, Tschechien, Groß-Britannien, Polen, Schweiz, Slowakei, Italien, Ungarn, Slowenien.



Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge shipping costs on the basis of the shipping weight:

Bis 1kg, versandfähig mit Warenpost: 3,41 EUR
Bis 5kg: 5,80 EUR
bis 10kg: 7,75 EUR
bis 20kg: 9,70 EUR
bis 31,5kg: 14,57 EUR

Ab 31,5kg weiter Pakete anhand dieser Staffelung.


In case of deliveries to the German Islands, an island surcharge of 5,00 € is charged on the dispatch costs.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
Sperrgüter werden per Spedition mit Preis auf Anfrage versendet

Bulky goods are marked as such in the item description.


Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

Die genauen Versandkosten können Sie nach Eingabe Ihrer Adresse dem Warenkorb entnehmen.


If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
Sperrgüter werden nach vorheriger Absprache per Spedition versendet

Bulky goods are marked as such in the item description.


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1-2 days, for deliveries abroad within 3-5 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Accepted Payment options

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via credit card
Payment via PayPal
Payment via PayPal Express
Payment via PayPal Plus (credit card, direct debit, invoice) 
Payment via paydirekt
Payment by invoice
Payment via Sofortüberweisung [immediate transfer] (via Klarna) 
Payment via amazon payments
-  Payment via Giropay
-  Payment via Google Pay
-  Payment via Apple Pay
-  Zahlung per Rechnung über CrefoPay



Further details on payment

 

The invoice amount is to be settled at the time of payment on invoice within 10 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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